ApertureOne ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out forms on our website (including the contact/quote form)
- Subscribe to our newsletter or marketing communications
- Request information about our services
- Communicate with us via phone, email, or text message
The personal information we collect may include:
- First and last name
- Email address
- Phone number (including mobile phone number)
- Business name
- Project details and other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on pages
- Referring website
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To provide, maintain, and improve our services
- To send you marketing and promotional communications (with your consent)
- To send you SMS/text messages regarding your inquiry or our services (with your explicit consent)
- To process transactions and send related information
- To comply with legal obligations
- To protect against fraudulent or illegal activity
SMS/Text Messaging Disclosure
By providing your mobile phone number and checking the SMS consent box on our contact form, you expressly consent to receive SMS/text messages from ApertureOne. Your consent to receive SMS messages is separate from and not a condition of any purchase.
These messages may include:
- Responses to your inquiries
- Appointment reminders and confirmations
- Service updates and notifications
- Marketing and promotional messages
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at the information provided below.
Supported carriers include: AT&T, Verizon, T-Mobile, Sprint, Rogers, Bell, Telus, and most major US and Canadian carriers. Carrier participation may vary. Message delivery is subject to effective transmission by your carrier.
We do not sell, rent, or share your phone number or personal information with third parties for their marketing purposes.
3. How We Share Your Information
We may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as hosting, analytics, and customer service. These providers are contractually obligated to protect your information.
- Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information for other purposes with your explicit consent.
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain exceptions.
- Opt-Out of Marketing: You may opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email.
- Opt-Out of SMS: You may opt out of receiving SMS/text messages at any time by replying STOP to any message.
To exercise any of these rights, please contact us using the information provided below.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
ApertureOne
Email: [email protected]
Website: www.apertureone.ca
SMS Opt-Out
To stop receiving SMS/text messages from ApertureOne, reply STOP to any message at any time. You will receive a confirmation message, and no further messages will be sent unless you opt back in.
For help or more information, reply HELP to any message or contact us at the information above.